Careers
German Native Speaker
German is the next language for RoyalPay. We are looking for a native German speaker who will answer our German-speaking members, bring the app, the website and our help texts into natural German, and tell us what people in Germany, Austria and Switzerland expect from a money app.
What you will do
- Answer members in German by email and through the support desk, kindly and clearly
- Translate and adapt the app, the website and help articles into natural, warm German
- Review the German versions of our terms and policies together with our legal advisers
- Collect feedback from German-speaking members and turn it into clear suggestions for the product
- Shape our tone of voice and keep our German glossary consistent
What we look for
- German as your native language, and excellent writing
- Very good English
- Experience in customer service, localisation, translation or copywriting
- An eye for detail: a missing comma or a wrong number bothers you
- Patience and empathy when people write to you about money
Nice to have
- Polish or Czech
- Experience with financial or subscription products
- Knowledge of translation tools and glossaries
Apply for this position
It takes about five minutes. We read every application ourselves and reply to each one.
- ApplySend the short form on the position’s page. A link to your CV or profile is enough.
- First callA video call of about 30 minutes to get to know each other and answer your questions.
- Practical stepA short task or a conversation with the person you would work with, depending on the role.
- OfferA written offer with the role, the terms and a start date.